Consumer rights summary

Last updated: 15 May 2026

This page summarises key rights for consumers in the United Kingdom when purchasing digital route guides from Cartilagefaunabo.

1. Who this applies to

If you are an individual acting for purposes outside your trade, business, craft or profession, you are likely a consumer under the Consumer Rights Act 2015.

2. Digital content

Our guides must be as described, of satisfactory quality, and fit for purpose. If content is faulty, you may be entitled to a repair, replacement, price reduction or refund.

3. Distance contracts

Where the Consumer Contracts Regulations 2013 apply, you generally have 14 days to cancel. For digital content supplied immediately with your express consent, cancellation may not apply once access begins.

4. How to complain

Email callme@cartilagefaunabo.world or see our Complaints policy.

5. Further information

See our Terms of use and Returns refunds policy.