Privacy Policy

Last updated: 15 May 2026

This Privacy Policy explains how Cartilagefaunabo ("we", "us") processes personal data when you use cartilagefaunabo.world and our outdoor lifestyle guide services.

1. Data controller

Cartilagefaunabo (see Company information)
155 Praed St, Tyburnia, London W2 1RL, United Kingdom
Email: callme@cartilagefaunabo.world
Phone: +44 20 7706 3114

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data we collect

• Contact form: name, email, message content, and GDPR consent timestamp.
• Technical data: IP address, browser type, device information, and pages visited (analytics cookies only with consent).
• Cookie preferences stored locally in your browser (localStorage).
• Communication records when you email or call us.

3. Purposes and legal bases

• Responding to enquiries - legitimate interest and, where applicable, contract preparation.
• Providing purchased guide services - performance of a contract.
• Website security and essential functionality - legitimate interest.
• Analytics and marketing cookies - your consent (withdrawable at any time).
• Legal compliance - legal obligation.

4. Retention periods

• Contact inquiries: up to 24 months after last correspondence unless longer retention is required by law.
• Contract and billing records: up to 7 years for accounting and tax purposes.
• Analytics data: according to the retention settings of the analytics provider, typically 14-26 months.
• Cookie consent records: stored locally until you clear browser data or change preferences.

5. Sharing and transfers

We do not sell personal data. We may share data with hosting providers, email services, and analytics tools bound by data processing agreements. Where data is transferred outside the UK/EEA, we use appropriate safeguards such as Standard Contractual Clauses.

6. Security

We apply technical and organisational measures including HTTPS, access controls, and staff confidentiality obligations. No method of transmission is completely secure; please use strong credentials when contacting us online.

7. Your rights

Under UK GDPR you may request access, rectification, erasure, restriction, data portability, and object to processing based on legitimate interests. Where processing relies on consent, you may withdraw consent at any time. You may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. We will respond to rights requests within one month unless an extension is permitted.

8. Marketing

We send marketing communications only with your consent. You may opt out via unsubscribe links or by emailing us.

9. Children

Our services are not directed at children under 16. We do not knowingly collect their data.

10. Changes

We may update this policy; the date above will change accordingly. Material changes will be highlighted on this page.